Leadership
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Britt Nolan
Chief Creative Officer
McCann North America
Britt Nolan is Chief Creative Officer of McCann North America, where he leads creative vision and innovation across the network. With more than two decades of experience, Britt is known for creating culturally resonant, business-driving campaigns that connect with people and redefine iconic brands. Throughout his career, he has helped shape some of advertising’s most recognizable work, blending creativity, storytelling, and effectiveness to deliver lasting impact. Before joining McCann, Britt spent more than a decade at Leo Burnett, rising from Creative Director to U.S. Chief Creative Officer and later President and CCO of Leo Burnett Chicago. His leadership and creative philosophy center on building emotionally engaging ideas that earn attention, drive results, and become part of culture. Widely recognized across the industry, Britt’s work has received top honors from the world’s leading creative and effectiveness organizations.
Career Highlights
- Previously held senior leadership roles at Leo Burnett, including U.S. Chief Creative Officer and President/CCO of Leo Burnett Chicago.
- Created Allstate’s iconic “Mayhem” campaign.
- Led award-winning work including Samsung’s “#DoWhatYouCant,” Coors Light’s “Made to Chill,” and campaigns for Dunkin’, Firestone, and Country Time Lemonade.
- Helped create the Airbnb and Art Institute of Chicago activation featuring van Gogh’s bedroom, which earned a Cannes Lions Grand Prix for Creative Effectiveness and drove record museum attendance.
- Named to Ad Age’s “40 Under 40” and inducted into the AAF Hall of Achievement.
- Student of the Berlin School of Creative Leadership.
- Has earned top honors from Cannes Lions, D&AD, The One Show, Effies, and other major international award programs.
Areas of Expertise
- Creative leadership and innovation
- Brand storytelling and campaign development
- Cultural and experiential marketing
- Team and agency leadership
In the Media
- Cannes Lions 2026 Jury Announced: creative standards no longer have a single center
- LinkedIn leans into workplace reality with new humor-led global campaign
- FUJIFILM Instax and McCann Capture Moments ‘That Click’ in Global Brand Campaign
- McCann Worldgroup names Britt Nolan as CCO North America
Connect with Britt Nolan on LinkedIn.
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Shobha Sairam
Chief Strategy Officer
McCann New York
Shobha Sairam is Chief Strategy Officer at McCann New York, where she leads strategic vision and brand thinking for the agency and its clients. With more than two decades of experience across global markets, she is recognized for helping brands and agencies navigate transformation, sharpen positioning, and unlock growth through culturally informed strategy and creativity. Having lived and worked across three continents, Shobha brings an international perspective paired with a strong understanding of local nuance, enabling her to build strategies that resonate across audiences and markets. Throughout her career, she has specialized in modernizing agency capabilities, building exceptional strategy teams, and elevating creative standards. A strong advocate for originality in the age of AI, Shobha believes the future of strategy lies in combining human insight, curiosity, and creativity to drive meaningful business and cultural impact.
Career Highlights
- Built strategic foundation at leading agencies including Leo Burnett, Mother, and Deutsch.
- Previously held Chief Strategy Officer roles at The&Partnership, The Community and 22Squared.
- Led agency transformation efforts focused on positioning, organizational growth, and modern strategy development.
- Known for international experience and building collaborative, high-performing strategy teams that strengthen creative and business outcomes.
Skills & Expertise
- Brand and creative strategy
- Cultural and consumer insight
- Organizational and team leadership
- Innovation and AI-era brand building
Education
- Bachelor of Arts, Journalism, University of Georgia
- Master of Science, Mass Communications, University of Illinois
In the Media
- Shobha Sairam Joins McCann New York To Bolster Its Strategy Chops
- The AD Club of NY Celebrates Icons, Rockstars, & Innovators for AAPI Heritage Month – Shobha Sairam
Connect with Shobha Sairam on LinkedIn.
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Michelle Tang
Chief Growth Officer
McCann
Michelle Tang currently serves as the Global Chief Growth Officer for McCann. With nearly two decades of experience driving growth for leading agencies, Michelle’s ability to find the intersection between client challenges and agency strengths has enabled her to successfully deliver business impact at a variety of agencies from creative to digital to media. Michelle joined McCann as North American Chief Growth Officer in March 2022 to lead growth and marketing for the agency’s operations. Over the course of her tenure, she’s delivered meaningful impact orchestrating partnerships with global brands including Prudential, LinkedIn, Kroger, and PwC. She brings a strong perspective as an industry advocate and leader committed to advancing innovation, representation, and leadership across the marketing industry.
Career Highlights
- Joined McCann in 2022 as North America Chief Growth Officer and was promoted to Global Chief Growth Officer in 2023.
- Previously served as Chief Marketing Officer at Digitas, Chief Growth Officer at Organic, and has held growth roles across all of the top three holding companies.
- Recognized by Gold House as a 2023 A100 honoree for impact on culture and society.
- Serves as a board member of Ascend Leadership and is an active industry speaker at major events including CES and Cannes Lions.
- Named to the 2026 Adweek 50 list, honored as a 2023 Ad Club “Innovator” and recognized as a 2022 She Runs It Working Mother of the Year
Skills & Expertise
- Business growth strategy
- Client partnership development
- Integrated marketing leadership
- Strategic communications
- Agency and organizational transformation
- Growth capabilities architecture & go to market
Education
- MBA, New York University Stern School of Business
- B.S., New York University Stern School of Business
In the Media
- Dear Brands: Make a ‘Lunar New Year’s Resolution’ to Connect With the Asian Community
- Celebrating AAPI Heritage Month: Insights from AAPI Leaders in Advertising
Connect with Michelle Tang on LinkedIn.
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Monica Tailor
Chief Social Marketing Officer & Global Co-Managing Director
McCann Content Studios
Monica Tailor is Chief Social Marketing Officer at McCann and Global Co-Managing Director of McCann Content Studios, where she leads the network’s global social and creator capability and drives the integration of social strategy, content, and innovation across markets. With more than 20 years of experience, she has played a pivotal role in elevating social from a channel-led discipline into a core driver of brand growth and business transformation. Monica specializes in building scalable, integrated social systems that connect strategy, creative, production, and technology to deliver consistent brand impact. A recognized industry leader and frequent speaker, she is also a contributor to thought leadership on digital transformation, talent development, and DE&I. Her work is grounded in a belief that social is the central space where modern brands and audiences interact, build relationships, and drive cultural relevance.
Career Highlights
- Appointed to lead McCann’s global social capability in 2022 after building the UK social practice.
- Architected and scaled McCann Content Studios into a global model spanning 16+ markets.
- Helped grow McCann Content Studios by 30% in 2024 and 56% in 2025.
- Established McCann’s integrated global hub combining social strategy, creator marketing, and execution.
- Named Agency Executive of the Year at the 2025 Digiday Awards, alongside the Adweek 50 List and Adweek All-Stars in 2025 and a Campaign US Inspiring Women honoree in 2026
- Delivered award-winning work for brands including Aldi and L’Oréal.
- Regular juror, speaker, and contributor across industry platforms including Cannes Lions, D&AD, Effies, The One Show, Webby’s, WARC Media Awards, AdAge, and Adweek.
Skills & Expertise
- Global social strategy
- Creator and influencer marketing
- Integrated content ecosystems
- Digital transformation and innovation
- Brand building through social platforms
In the Media
- Brand-building in the age of social
- Campaign US reveals 2026 Inspiring Women
- McCann Content Studios turns 2; Reports 125% YoY growth
Connect with Monica Tailor on LinkedIn.
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Brandon Kaplan
Chief Operating Officer
McCann New York
Brandon Kaplan is Chief Operating Officer at McCann New York, where he leads the operational infrastructure that powers the agency’s creative and strategic output. With nearly two decades of experience modernizing agency operations, Brandon specializes in building scalable workflows, resourcing systems, enterprise tool integration, and organizational models that enable teams to work more effectively and collaboratively. He is known for creating operational frameworks that feel seamless and intuitive, reducing friction so creative talent can focus on delivering impactful work for clients. In addition to overseeing Project Management and Resource Management, Brandon plays a key role in shaping McCann’s global AI transformation strategy, embedding AI into the agency’s workflows, processes, and creative capabilities. His leadership combines operational rigor with innovation, helping agencies evolve how they work while unlocking new value for both teams and clients.
Career Highlights
- Built operational and delivery expertise across Project Management, Production, and Operations leadership roles at R/GA and Wieden+Kennedy.
- Founded and ran Chapter, a strategic and creative consultancy in San Francisco, partnering with the world's leading tech brands.
- Led client-side brand operations at Oscar Health, building an in-house agency and learning how clients run from the inside.
- Helps lead McCann's global AI strategy and transformation initiatives, driving change across its operations and capabilities.
- Deep experience across cross-office operations, global operating models, enterprise tool deployment, and creative excellence at scale.
Areas of Expertise
- Agency operations and transformation
- Workflow and resource optimization
- AI integration and organizational innovation
- Creative operations leadership
In the Media
Connect with Brandon Kaplan on LinkedIn.
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Jim Baller
Chief Financial Officer
McCann New York
Jim Baller serves as Chief Financial Officer of McCann New York, the flagship office of the McCann network. With over 25 years of experience across creative, media, and client finance, Jim partners with agency leadership on the financial strategy and operational decisions that keep the agency growing and the work thriving. Throughout his career he has championed approaches to finance that support the people, clients, and work that make McCann New York one of the most recognized creative agencies in the world.
Career Highlights
- Began his advertising career as a media planner at FCB, building early expertise across both media and client finance.
- Held senior finance roles at Mediabrands and McCann Worldgroup, including Global Head of Client Finance.
- Has served as CFO of McCann New York since 2017, steering the office through periods of significant growth and industry transformation.
Skills & Expertise
- Financial planning and analysis
- Client and commercial finance
- Business transformation
- Team leadership and development
Education
- B.A. in Finance and Marketing, Goizueta Business School, Emory University
- B.A., University of Wisconsin-Madison